So I've been on and off in this game since 2012 then picked it up again in 16 and now picked it back up again in 19 and found out a lot has changed. When I realized that there are naval and air units I went to the help room to ask about all the new stuff only to find out I was banned from all chat rooms. Not knowing why or how I've been looking for a way to contact the support team and resolve this issue by any means necessary. Any suggestions?