I totally agree if 'accepted' it should be explained somewhere to level the battle field like SnS is in the FaQ but I myself have to little knowledge of them and tbh have no idea myself at this point what is bug and what is "feature" despite having acces to the sources.
Precisely, I don't know everything, but if it was allowed to publicly discuss all these "bugs", then we could all share our knowledge, make up a list and there could be clear rules as to what is allowed and what isn't.
Right now, there is too much subjectivity, if there is a problem/ticket, whoever is in charge of it decides based on his/her experience.
If you have access to the source(sckopen and I did too) and you can't tell which is a bug and which is a "feature" then how are you going to warn/ban for exploits?
Yeah, there isn't a bug list even available for support members and they aren't really informed of anything.. What I know about the game is out of experience and I would say most support members are the same.